FREQUENTLY ASKED QUESTIONS

Q: How much is it to replace a watch battery?
A: This often depends on what needs to be done to access the battery.  Your local branch will best be able to advise you as to current charges.

Q: Can you pressure test water resistant watches?
A: Yes 

Q: Are you able to service mechanical watches?
A: Yes.  Contact for more details.

Q: How much does a typical service cost?
A: Depend with Watch type ,, We are offer always Decent price than Other shops

Q: Q: What does a service involve?
A: The watch movement is firstly completely stripped down. All components are disassembled and ultrasonically cleaned of their old lubricating oils.  Each part is then checked, and any worn parts are repaired or replaced. (If a quartz movement, then the electrical circuit is also checked, tested and replaced if necessary and a new battery fitted).  The movement is then built back up, re-lubricated with the correct oils and regulated to be as accurate as possible.  Finally the watch is resealed and if requested valeted by both machine and hand polishing.  This means that at completion, each timepiece is not just mechanically sound on the inside but looks fantastic on the outside.

Q: Can you obtain branded watch straps from manufactures?
A: Yes,  We also at your request make bespoke items, including one off handmade straps, for your timepiece.

Q: Do you remove watch links?

A: Every branch has been trained to offer this service while you wait in most cases.  Cost will depend on the work required,

Q: Do you repair Clocks?

A: Yes we are currently offer clock repair service also.

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HOW TO CARE FOR YOUR WATCH

                                                      Battery

If you have a quartz watch the electrical power is supplied by a battery. After 12 to 18 months of use (with the exception of watches with lithium batteries) the voltage in the battery may drop suddenly and cause your watch to stop.
Some models have a battery end of- life function. The seconds hand will start to jump every 4 seconds. If this happens we recommend that you replace the battery immediately, because once the battery runs down totally it may damage your watch.a worn-out battery should be replaced immediately in order to reduce the risk of leakage and consequent damage to the movement.


                                                                                                                             Non- battery

A self-winding wristwatch normally has a power reserve of over a full day, often some forty hours. A mechanical self-winding movement depends entirely on the movements of the wearer’s arm as its energy source.
The high end movement lasts generation but needs regular servicing every few years to keep them in perfect conditions


                                                                                                             Light powered watches - eco drive

Your eco-drive needs light to operate correctly. While most types of light will charge your watch, it can take extended periods of time with “normal” lighting. In these circumstances, we recommend charging by exposing your watch to direct sunlight. Sunlight through a window is acceptable but do be aware the glass in your window will refract and minimize light energy coming through so additional charging time may be needed. After fully charging your watch, be sure to do the all reset/0-positioning(some models) and set your watch, otherwise it may continue to operate in an unusual manner.


                                                                                                                                All types

Anything that is harder than the plating, such as metal, glass or even dust or grit on the working surface of a desk can cause excessive wear. Proper care in avoiding contact between the watch and hard or abrasive materials and frequent cleaning to remove any accumulation of dust or soil will extend the life of the finish.

Make sure your watch is water proof by getting it checked by an authorized service centre every year to avoid any water damage.

Leather and other straps needs to be cleaned often with gentle damp cloth with soap regularly, to avoid sweat build up. Use a specialized service centre such as our services for regular service and repair. Using a reputable authorized company will ensure that your repair will be done with care and use original parts for your repair.



                                                                                                             High end watches with sapphire glass

Scratch-resistant means “capable of withstanding scratching that occurs with normal everyday use”. Sapphire crystal, which has a very high level of scratch-resistance. However, there is a risk of scratching if it comes into contact with materials that are as hard as or harder than sapphire. Particles of these materials can be found in nail files, in granite or in sand. We recommend that you take care of your watch and try to avoid wearing it in situations where it may come into contact with other extremely hard materials.

                                   

                                            

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WATER RESISTANCE

                               

A product may be classified as “water resistant” if it is sufficiently impervious to water or moisture when it is immersed completely in water for five minutes under atmospheric pressure of 15 pounds per square inch and for at least another five minutes under an additional pressure of at least 35 pounds per square inch without the entrance of moisture. If your watch is water-resistant it is essential that the seals be checked each year before the swimming season because, without your realizing it, they might have been damaged as the result of a shock. All water-resistant models should have the gaskets changed every 18 months to two years. If the watch is used in daily showering, a chlorinated pool or salt water, the gaskets should be changed on a yearly basis.

Frequently Asked Questions

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The temporary clouding of the crystal is due to a sudden change in temperature inside the watch, such as going from a warm environment to a cold environment or vice versa. If it disappears after a short time, it causes no deterioration to the performance of the watch and is not indicative of a problem with water resistance.If moisture enters the watch due to a breach in the case, such as a gasket that has failed. As a result, the clouding of the crystal remains constantly or occurs every time the watch is worn on the wrist. In such a case, the watch should be taken to a qualified watch repair person as soon as possible to minimize moisture damage.

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